Returns & Exchanges

At Ampere, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges. If your device isn't powering your lifestyle exactly as expected, we are here to ensure a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely place your electronics in their original packaging, ensuring all cables and accessories are included.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; once scanned, you will receive a tracking link to monitor the return progress to our facility.

• 4.
  Inspection and Refund

  Our technicians will perform a quality check upon arrival, and your refund or replacement will be processed within 5-7 business days.